We often receive questions from visitors.Here is a list of frequently asked questions and their answers:
1. Why is the delivery so long?
To mitigate the impact of exorbitant warehousing and labor expenses, we adopt a direct shipping approach from China, enabling us to provide our products at highly competitive prices.
2. Do I want to cancel my order, is it possible?
Yes, if you can email us within 24 hours to cancel the order, we will refund 100%, 24 hours after your order will be arranged to make.
3. Do you deliver internationally?
We can deliver worldwide.
4. Is my item damaged, can I get a refund?
If your item gets damaged, send it back and you will be refunded.
5. Wrong item size, can I get a refund?
Unfortunately, this is not permissible as our products are meticulously crafted by hand. Therefore, we kindly request you to verify the size prior to placing your order.
6. How can I contact you?
E-mail: glorinda61@gmail.com
7. Can I contact you by phone?
For the sake of speed, we don’t get phone calls. It takes a few seconds or minutes to process an email, while an average call takes a few minutes. To avoid taxes and to offer you the lowest prices, we only respond by e-mail. Know that we do not ignore anyone and respond quickly. If in doubt, give it a try.
8.Is my information safe?
Our site is completely secure and hosted by an HTTPS server that guarantees the protection of you and all your data.